Satisfaction Guaranteed
Your satisfaction is our unwavering commitment, and we ensure it through exclusive measures you won't find elsewhere:
- Pre-production Perfection: Prior to crafting your gown, we go above and beyond by sending you swatches of fabrics, colors, and even beadings or lace. For those in New York, our design studios offer the unique opportunity to handpick your fabrics in person.
- Special Fitting Service: After pattern making is complete, we create a "mock dress", for additional $100 fee, for you to try on before crafting the actual gown, ensuring the perfect fit.
- During production: Follow your gown's journey with behind-the-scenes progress photos, witnessing its transformation from concept to creation.
- Financial Peace of Mind:
Your order begins with an 80% deposit. The remaining 20% is due after we share photos of your completed dress and before shipping. Payment of the remainder constitutes your automatic approval of the completed dress and authorizes us to proceed with shipment. This ensures you only complete payment once you’ve seen and are satisfied with your dress.
Your satisfaction is not just promised; it's ensured.